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A Migration Product for Regulated Industries
MAiGRATE
How we will deliver MAiGRATE to three different customers — while respecting their data privacy and security.
A simple walkthrough of the customer concerns, our answers, our delivery approach, and what it costs.
The Problem
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Every regulated enterprise has a migration problem they cannot solve safely today.

Typical timeline12–18 months
Typical cost$1–3M per migration
Failure rate~60% miss original timeline
Auditor acceptanceOften rejected — manual transformations are not defensibly traceable
Security stanceNon-negotiable: data cannot leave their network, cannot use public AI, cannot ship schemas to a SaaS vendor
The Problem
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Every existing option fails them.

Big consultancies

Accenture, Deloitte, IBM. Slow, expensive, every project rebuilt from scratch — knowledge walks out the door.

Generic ETL tools

Informatica, Talend. Don't understand GxP, no audit defensibility, no domain knowledge of quality systems.

Veeva services

Veeva-only, capacity-constrained, expensive. Doesn't help non-Veeva targets.

DIY scripts

Fast but unauditable. Regulators reject them. Tribal knowledge that doesn't survive turnover.

No vendor in this market today ships a productized migration appliance that runs inside the customer's environment, uses AI safely, and produces audit-grade evidence. That gap is what MAiGRATE fills.
Illustrative Scenarios
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Three illustrative customer scenarios — different sources, different targets, different cutover strategies.

Customer A
Top-20 pharma · hypothetical
Source
TrackWise CQ
Target
Veeva Vault QMS
Records
160,000 CAPAs, deviations, complaints
Hard part
Inconsistent narrative quality across 8 years; auditor demands traceability
Cutover
Phased migration over 6 weeks
AI environment
Their Azure OpenAI tenant
Customer B
Mid-size biotech · hypothetical
Source
MasterControl Documents
Target
Veeva QualityDocs
Records
12,000 SOPs + version history + signature records + training assignments
Hard part
Bit-for-bit preservation of document version chains and signatures
Cutover
Big-bang cutover; archive source
AI environment
Their AWS Bedrock
Customer C
Specialty manufacturer · hypothetical
Source
TrackWise CQ
Target
ServiceNow GRC
Records
25,000 quality events
Hard part
Source and target use different object models; business must keep running during cutover
Cutover
90-day parallel run, then cutover
AI environment
Self-hosted (no cloud AI)
Illustrative Scenarios
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Three different sources. Three different targets. Three different volumes. Three different cutover strategies. Three different AI environments.
Looks like three projects.
It is one product, configured three ways.
Customer Concerns
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What every regulated buyer asks before they let new software near their data.

Where does our data go?Will any record, attachment, or schema leave our network — even temporarily, even to your cloud?
Who has access?Can your engineers see our data? Can your AI vendor see it? Can anyone outside our company see it?
What does the AI see?If you use AI for mapping, does our quality information flow through OpenAI, Anthropic, or any external service?
Can we prove what happened?When a regulator asks why a record was transformed a particular way, can we show them — for every record?
What if you go away?If your company disappears next year, does our migration stop working? Are we locked in?
How do we control access?Can our existing identity system (AD, Okta) control who logs in? Can we revoke access using our normal offboarding process?
Our Answers
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Each answer is a structural commitment, not a feature.

Where does data go?Nowhere. MAiGRATE installs as a self-contained appliance inside the customer's data center. No callback. No upload. No telemetry.
Who has access?Only their own staff. Configuration happens on their machines, with their data, by their people — with our SE alongside them, on their network.
What does the AI see?Their own AI environment, nothing else. MAiGRATE plugs into the AI service they have already approved through their own procurement and security review.
Can we prove what happened?Yes — for every record, automatically. Per-record evidence pack: source value, target value, rule applied, AI reasoning, validation result, target response.
What if you go away?Nothing breaks. Migration is a one-time event. Output is theirs forever. Zero ongoing dependency on us, our cloud, or anything we control.
How do we control access?Their identity provider runs the show. Their AD/Okta. Same offboarding processes that protect their other systems also protect MAiGRATE.
How Mapping Works
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Field mapping happens in three layers. AI handles only ~15% of fields, by design.

LAYER 01
Direct rules
~70%
Most fields have an obvious 1:1 correspondence. Our SE configures simple, deterministic rules with the customer's QA team during a workshop. No AI. No data sent anywhere.
LAYER 02
Lookup tables
~15%
Some fields need value translation between code systems. The customer provides a simple lookup table during the workshop. Still no AI. Still deterministic.
LAYER 03
AI-assisted
~15%
Reserved for fields that cannot be mapped deterministically — narratives, ambiguous mappings, terminology cleanup. AI runs on the customer's own environment.

Anything that can be mapped without AI is mapped without AI. We don't use AI where simple rules work — it would be slower, more expensive, and harder to defend to a regulator. Every AI decision is logged in the per-record evidence pack with the exact prompt, response, and reasoning.

Configuration
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"Configuring MAiGRATE for a customer" is a workshop, not a coding project.

No code is written per customer. Ever. The SE captures the workshop output as configuration files and loads them into the customer's installation.

Source connectionWhere their old system lives — URL, credentials, how to read from it
Target connectionWhere their new system lives — URL, credentials, what to write to
Field mapping rulesFor each field in the source, which field in the target it goes to (with any transformation)
Lookup tablesTranslation tables for codes, picklists, categories — provided by their QA team
Validation rulesWhat makes a record valid for the target system; what to do if it isn't
AI guidanceCustomer-specific style guide for the AI — terminology, conventions, edge cases
Workflow choicesBatch size, dry-run mode, parallel-run mode, retry policy, cutover date
Delivery Approach
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Every customer engagement follows the same shape.
The differences are configuration, not code.

01
Install
02
Configure
03
Dry-run
04
Migrate
05
Hand off

Same install pattern. Same delivery shape. Same SE playbook. The next three slides walk through what this looks like for each of the three illustrative scenarios.

Delivery Approach
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Week 1Install MAiGRATE in their on-premise data center. Wire it into their identity provider. Place credentials in their secrets vault.
Week 2Field mapping workshop with their QA team. Configure Customer A's specific rules.
Week 3Dry-run on a 500-record sample. Their subject-matter experts review every AI mapping decision. Rules tightened.
Weeks 4–6Phased migration in 10,000-record batches. Each batch produces an evidence pack. Auditors sign off batch by batch.
The concern this engagement is built around Their auditor needs to defend every transformation to a regulator. Each batch produces an evidence pack their auditor reviews and signs off on before the next batch runs. The customer is in control of pace.
Delivery Approach
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Weeks 1–2Same install pattern. Configure the connection to their MasterControl system.
Week 3Load Customer B's configuration: their version-chain mapping rules, signature-record handling, document type lookups, terminology guide.
Weeks 4–5Dry-run, mapping refinement, full migration, evidence pack delivery, sign-off.
The concern this engagement is built around They are terrified of losing electronic signature records or breaking the version history of their controlled documents — both are regulator-critical. MAiGRATE preserves both bit-for-bit, and the evidence pack proves it for every document.
Delivery Approach
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Week 1Same install. Reuse the TrackWise connection from Customer A — no new work needed there.
Week 2Configure the ServiceNow connection for Customer C's environment.
Week 3Load Customer C's configuration: different target object model, validation rules, parallel-run mode enabled.
Weeks 4–6Parallel run begins. Every change in TrackWise syncs to ServiceNow within 90 seconds. Runs 90 days, then cutover.
The concern this engagement is built around They cannot stop their quality operation for a migration. Parallel-run mode lets the business keep operating on TrackWise while ServiceNow gradually takes over. No downtime. No risk window. Cutover happens only when the customer says so.
Deliverables
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What every customer gets at the end.

Regardless of source, target, or cutover strategy, every engagement produces the same set of deliverables. This consistency is part of the contract.

1
Their data migratedInto the target system, validated, and accepted by their QA team.
2
A per-record evidence packDefensible to a regulator, owned by them.
3
A migration reportWhat moved, what was transformed, what the AI did, what was reviewed by humans.
4
A clean handoffTheir staff trained on how to monitor, audit, and re-run if needed.
5
No ongoing dependency on usThey do not need our cloud, our AI, or our continued involvement to use what we delivered.
Infrastructure Cost
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What it costs the customer to host MAiGRATE.

The infrastructure is one virtual machine. That's it.

Their existing on-premise / VMwareThey already have host capacity~$0 marginal
Their Azure / AWS subscriptionOne mid-size VM plus 500 GB of SSD storage$500 – $700 / mo
Migration window only (6–12 weeks)Scale down or decommission after cutover$1,000 – $2,000 total
Customer-side infrastructure: under $2,000 total for the entire migration — or zero if hosted on existing on-premise capacity. Hosting cost is not a real conversation in this deal.
Pricing Model
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Pricing — clean three-line invoice, half the consultancy alternative.

The customer mental anchor is the $1–3M they would otherwise pay a consultancy. Our pricing lands clearly under that.

Option B
Annual subscription
Annual license for as long as the appliance runs, plus implementation services.
Use only when there is real ongoing work — e.g. parallel-run scenarios
Option C
Per-record pricing
Fixed price per record migrated. Implementation included or capped.
Good for very large migrations where volume is the conversation
MAiGRATE license$250K – $400KOne-time. Right to run the appliance for this migration.
Implementation services$150K – $350KOne-time. SE configures, runs dry-runs, supports cutover, hands off.
Optional 12-month support$50K – $80KBug fixes, SE hours during stabilization period.
Total per customer$450K – $830KRoughly half the cost of the consultancy alternative.
Operating Principle
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Across all three customers, the working pattern is the same:
Their installation. Their network. Their data. Their AI. Their identity. Their people sign off. Their evidence to keep.
That sentence is what makes MAiGRATE acceptable to a regulated buyer. It is not a feature list — it is the operating model. Everything else is built on top of that foundation.