Executive Summary
CG's approach: Not just an MSP Vendor, but a true transformation partner
01
Structural Efficiency
> 85% efficiency gain through AI-enabled CSA, accelerators & centralized governance.
02
AI-Enabled Delivery
AI-assisted documentation, test generation & intelligent review embedded into Validation workflows.
03
Seamless Transition
Fully absorbed by CG – no separate cost, no disruption to ongoing work.
04
Core + Flex Model
Baseline team sized for steady state; flex layer activates for peaks and built-in buffer.
05
Lowest Total Cost of Ownership
Fewer FTEs, faster cycles, reduced rework – CG optimizes total cost, not just hourly rates.
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How We Deliver the 30%
Structural design + AI execution + proven accelerators — the detail behind the five pillars
01
Structural Efficiency
  • CSA-first methodology — risk-based validation per FDA 2022 CSA guidance, effort proportional to patient safety risk
  • AI accelerators — auto-built traceability, AI pre-screened reviews, ICH Q9 risk pre-population
  • Centralized governance — single framework, shared templates, Polarion ALM across all systems
  • Reuse library — 200+ prior engagements, every new system starts 40-60% complete
~1,200 hrs (CSV) → ~180 hrs (CSA + AI) per system
02
AI-Enabled Delivery
  • Requirements traceability — AI parses URS/FS/DS, auto-maps IDs, flags gaps; humans approve
  • Test script generation — AI drafts OQ/PQ steps; humans review and execute
  • Document review — AI pre-screens completeness & SOP currency; humans validate findings
  • Deviation & risk — AI builds timelines, scores ICH Q9 risk; humans approve disposition
Iris — Audit & Review Ada — CAPA Nova — Deviations Sage — Complaints Aria — Migration
03
Seamless Transition — 12 Weeks, Zero Cost
Wk 1-3
Shadow
Knowledge capture
Wk 4-6
Parallel
Joint governance
Wk 7-9
Handover
Full ownership
Wk 10-12
Stabilize
Baseline metrics
04
Core + Flex Model
CORE 8-10
Dedicated leads, QA reviewers, CSA specialists. Fixed monthly.
FLEX 4-6
Surge for peaks. Pre-vetted. T&M, 5-day activation.
AI ×5
Iris, Ada, Nova, Sage, Aria. Always-on. Included in core.
  • Core handles 80% of workload at predictable cost
  • Each FTE ~40% more productive with AI — 8-10 people deliver 12-14 FTE output
05
Lowest Total Cost of Ownership
Cost Driver Current CG Model Savings
Validation FTEs 14 FTEs 8-10 Core + Flex 25-30%
Cycle Time 16 wk avg. 10 wk (CSA+AI) 37% faster
Rework ~15% effort ~5% 67% less
Review Cycles 3-4 rounds 1-2 rounds 50% fewer
Transition Separate SOW Absorbed, 12 wk $0
Tools / Platform Separate licenses CLAIRE included $0
  • Fewer people — AI replaces document assembly, not judgment
  • Faster cycles — 10-wk validation = business value sooner
  • Less rework — AI catches inconsistencies in first pass
  • No hidden costs — CLAIRE, templates, accelerators all included
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